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Guest Guidelines & Policies

Hallowed Ground

"We are met on a great battlefield of that war.”

Join us in respecting the sites and those who gave their last full measure.

To ensure a positive guest experience for everyone, please adhere to the following guest guidlines and policies:

  • Appropriate attire: Shoes and shirts are required at all times.
  • Smoking, e-cigarettes and vaping: Smoking and vaping are not allowed in the Museum & Visitor Center and designated non-smoking areas. Smoking is permitted at the flagpole plaza, bus parking lot and personal vehicles.
  • Photography: Photography for non-commerical use is highly encouraged. However, for the preservation of the artifacts, flash photography and laser pointers are not allowed inside the museum, theaters or Cyclorama gallery. Likewise, tripods, monopods and selfie sticks are not permitted in the Museum & Visitor Center.
  • Campfires and Grilling: Open fires and grills are not permitted on the grounds of the Museum & Visitor Center. Other picnic and camping grounds in the Gettysburg area offer designated areas for these activities.
  • Disorderly Conduct: Engaging in activities distracting to fellow visitors, climbing on or abusing exhibits/displays, using displays/structures for activities other than their intended purpose and damaging/tampering with structures are prohibited.
  • Bicycles & e-Bikes: Be safe. Ride your bike only on roadways and parking lots. Bicycles are not permitted on the sidewalks or walking paths. Bike racks are available in Bay 1 of Parking Lot 1. Do not lock your bike to the building, trees or signs. e-Bikes refer to two- or three-wheeled cycle with fully operable pedals and an electric motor of less than 750 watts (1 h.p.). Read more at the National Park Service website.

 

Accessibility

The Gettysburg Foundation, its volunteers and the National Park Service are committed to providing the highest quality visit and exceptional customer service to our guests. Given the size and scope of the Gettysburg National Military Park Museum & Visitor Center and the battlefield, please know you may have to do a good deal of standing and walking during your visit.

Accessible Parking & Pick-up/Drop-off Locations: Located at the entrance to the Museum & Visitor Center, the curbside drop-off area provides another accessible option for visitors requiring some extra assistance.

  • Accessible Parking: Designated, accessible parking spaces are available at the front of Parking Lot 1. 
  • Curbside Drop Offs: Located at the entrance to the Museum & Visitor Center, the curbside drop-off area provides another accessible option for visitors requiring some extra assistance.
  • Shuttles: Seasonal shuttle transportation is available from Parking Lot 3 during the summer months.

Entrances & Exhibits: All public entrances at the Museum & Visitor Center are accessible and accommodate both manual and motorized wheelchairs, as well as electric mobility scooters.

Wheelchairs: Wheelchairs are available on a first-come, first-serve basis from the National Park Service Information Desk. We do not accept reservations for wheelchairs. Rentals are free. Please note that on busy days (holidays, special events and summer weekends) wheelchairs rent quickly and may not be available. You are welcome to bring your own manual wheelchair, motorized wheelchair or electric mobility scooter.

Service Animals: Service animals as defined in the Americans with Disabilities Act (ADA) are welcome in the Museum & Visitor Center.

Special Accommodations: The Museum & Visitor Center staff work to accommodate guests with special needs.

  • A limited number of devices are available on-demand to provide tour content for guests who are blind or have low vision, and guests who are deaf or hard of hearing. 
  • For visitors viewing the film, A New Birth of Freedom, and the Cyclorama, please note that the experiences in these areas feature loud noises, gun and cannon shots and flashing lights.

 

Amenities, Comfort & Safety

Parking: The Gettysburg National Military Park Museum & Visitor Center offers convenient parking on site in two lots, as well as a bus parking lot, for guests while they visit and enjoy the attractions inside and tours from the Museum & Visitor Center.

  • Accessible Parking: Designated, accessible parking spaces are available at the front of Parking Lot 1. 
  • Curbside Drop Offs: Located at the entrance to the Museum & Visitor Center, the curbside drop-off area provides another accessible option for visitors requiring some extra assistance.
  • Bus, Trailer and RV Parking: Buses, trailers and RVs may park in the Bus Parking Lot (MAP).
  • Electric Vehicle Charging Stations (EVC): Paid Electric Vehicle Charging Stations are available in the southern end of the Bus Parking Lot (MAP). The charging fee is $1 per hour.

Family Information:

  • Lost Children or Adults: Report lost children/adults to the National Park Service Information Desk for assistance in locating your misplaced loved one.
  • Family Restrooms: Family restrooms are conveniently located in the Main and Group Lobbies of the Museum & Visitor Center.
  • Lactation/Personal Care Room: A private Lactation Room is available. Please contact a ranger at the National Park Service Information Desk or personnel at the Ticket Counter for access.

Dining Options: The Museum & Visitor Center offers convenient dining, snack and beverage options for you during your visit.

  • Refreshment Saloon: Modeled after an actual Civil War-era saloon, the Refreshment Saloon provides leisurely a-la-carte dining. Enjoy salads, wraps, burgers and pizza. Convenient outdoor seating provides a beautiful view.
  • Battlegrounds Café: Where else would you take a Gettysburg coffee break than at the BattleGROUNDS? Enjoy made to order coffee (lattes, espressos, iced coffee), snacks and bottled beverages.

Picnic Areas: The Museum & Visitor Center provides outdoor picnic areas for families and small groups to enjoy a picnic meal or packed food items. However, open fires and grills are not permitted on the grounds.

  • Bus Parking Lot Picnic Area
  • Parking Lot 1 Picnic Area
  • Ranger Station 3 Picnic Area

Internet Access: Free Wi-Fi access is available in most areas of the Museum & Visitor Center. Look for the ‘Gettysburg_Foundation_Public” network.

For Your Safety: Items prohibited in the Museum & Visitor Center include:

  • Outside food or drink (except water)
  • Weapons/firearms
  • Pets - Pets must not be left unattended in vehicles. Unattended pets should be reported to Security.

All bags are subject to inspection. View the complete list of prohibited items.

Lost & Found: Lost & Found items may be brought to or identified and claimed at the National Park Service Information Desk. To check on lost items, call the Museum & Visitor Center at 717-334-1124.

Welcome to Gettysburg

1195 Baltimore Pike

Gettysburg, PA 17325-7034


Reservations: 877-874-2478

Local: 717-334-2436

reservations@gettysburgfoundation.org